Shipping policy
Last updated: June 24, 2026
Thank you for shopping with CapyVibes.Grill. We are committed to getting your order to you as quickly and safely as possible. Please read our Shipping Policy carefully before placing your order.
Order Processing
All orders are processed within 1 to 3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays. If we experience a high volume of orders, processing times may be delayed by a few additional days. We will notify you by email if there is a significant delay with your order.
Shipping Times
Once your order has been processed and dispatched, estimated delivery times are as follows:
Standard Shipping: 7 to 14 business days Express Shipping: 5 to 10 business days
Please note that delivery times are estimates only and are not guaranteed. Actual delivery times may vary depending on your location, customs processing, and the shipping carrier.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the shipping method selected. Any applicable shipping fees will be displayed before you complete your purchase.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number. You can use this tracking number to monitor the status of your delivery. Please allow up to 48 hours for tracking information to become active after your shipping confirmation email is sent.
International Shipping
CapyVibes.Grill ships to select international destinations. International orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the sole responsibility of the customer and are not included in the product price or shipping cost at checkout. We are not responsible for delays caused by customs processing.
Lost or Delayed Packages
If your package has not arrived within the estimated delivery window, please contact us at capyvibes94@gmail.com. We will do our best to investigate the issue with the carrier and provide you with an update as quickly as possible. CapyVibes.Grill is not responsible for packages that are delayed, lost or damaged due to circumstances outside of our control, including carrier delays, customs holds, or incorrect shipping addresses provided at checkout.
Incorrect Shipping Address
Please ensure that your shipping address is correct before completing your order. CapyVibes.Grill is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error in your shipping address after placing your order, please contact us immediately at capyvibes94@gmail.com and we will do our best to make the correction before your order is dispatched.
Changes to This Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with an updated Last updated date. Your continued use of the Services after any changes constitutes your acceptance of the updated Shipping Policy.
Contact
If you have any questions about our Shipping Policy, please contact us at:
capyvibes94@gmail.com CapyVibes.Grill 580 California Street, San Francisco, CA, 94104, US